The past eleven years have drastically changed retail.  With the 2020 Covid Pandemic, changes in how commerce took place accelerated and made “nimble” commerce more essential than ever.  The omin-channel retail experience is now the norm vs the exception.  Going forward, special event retail will gather steam as consumers seek safe outlets to transact.  Short-term locations, mobile experiences, and events will be the crux for physical retail for the next 18 months.  Online returns will be one of the few upsale options for physical locations.  Learn more here.